Yes — foreigners in Brazil can see a licensed Brazilian doctor by video, with no health insurance, for R$ 49,90 (about US$ 9). Doutor Chamada is the telemedicine platform that provides this care: all you need is an ID and a CPF — Brazil’s tax ID, issued online for free.
Sign-up, payment and the consultation are in Portuguese — below we explain how language works during the call.
Three steps, with actively licensed doctors.
Quick sign-up with your e-mail. You describe what you need in a simple form.
Flat fee of R$ 49,90, no subscription. Payment requires a CPF — see below how to get one online.
You join the queue and are called as soon as a doctor is available, every day from 6:30 am to 11 pm.
The CPF is Brazil’s individual taxpayer number and is required for payments in the country — including here. Foreigners can request a CPF for free on the Receita Federal (Brazilian IRS) website, using a passport or residence document (CRNM). You do not need to be a resident.
Once you have a CPF, everything else is digital: account, payment and the video consultation.
The consultation covers clinical guidance, assessment of lower-complexity symptoms, renewal of continuous-use prescriptions and questions about your health.
A focused conversation with a doctor to understand symptoms and define next steps.
For work or studies, when clinically indicated after the assessment.
Test orders accepted by Brazilian laboratories, when the doctor decides investigation is the next step.
Certificates, test requests and prescriptions are issued only when clinically indicated after the medical assessment, with an ICP-Brasil digital signature — legally valid throughout Brazil.
Consultations are held in Portuguese. If you don’t speak Portuguese, you can have someone with you to help translate, or use a translation app during the video call. Portuguese and Spanish are close languages, and Spanish speakers usually communicate without difficulty.
In an emergency (chest pain, shortness of breath, stroke signs), go to a hospital or call 192 (SAMU, Brazil’s ambulance service). Telemedicine does not replace the ER.
Yes — a CPF is required at payment. Foreigners can get a CPF online for free on the Receita Federal website, with a passport or CRNM, even without Brazilian residency.
Yes, as long as you are in Brazil during the consultation and have a CPF (see above how to get one online).
No. Just a photo ID (passport or CRNM) and a CPF. No health insurance or visa type is required.
Documents issued after the consultation carry an ICP-Brasil digital signature and are legally valid throughout Brazil under Law 14.510/2022. They are issued only when clinically indicated.
The price is flat: R$ 49,90 (Brazilian reais, about US$ 9) per consultation, no subscription. Payment by PIX or credit card, with a CPF.
The service is for people located in Brazil. Documents issued are valid within Brazilian territory.
Telemedicine does not handle emergencies. Go to a hospital or call 192 (SAMU) for chest pain, shortness of breath, seizures or stroke signs.
Video consultations every day from 6:30 am to 11 pm, for R$ 49,90. Documents when clinically indicated after the assessment.
Start nowConsulta por vídeo com médicos de CRM ativo, das 6h30 às 23h, sem hora marcada. Atestado, receita e pedido de exame saem assinados quando há indicação clínica.